HSDC Course Finder - Browse and find the right course for you

Business Enterprise & IT SF-BUIT1D-D(0000)000

Qualification
Level 1 Diploma (Laser)
Type of study
Full Time, Vocational
Venue
South Downs Campus

This one year course is designed for you if you have an interest in developing a basic knowledge of how businesses function and the key skills needed to succeed, including IT.

a woman serving a female customer in a store

Customer Service Practitioner Apprenticeship SA-CUSEL2-D(0000)000

Qualification
Level 2 Intermediate Apprenticeship Standard
Type of study
Apprenticeships
Venue
South Downs Campus

Providing customer service products and services for businesses and other organisations, through face-to-face, telephone, digital and written contact and communications.

Customer Service Specialist Apprenticeship SA-CUSEL3-D(0000)000

Qualification
Level 3 Advanced Apprenticeship Standard
Type of study
Apprenticeships
Venue
South Downs Campus

In this role, you’ll train to be an advocate of customer service within all sectors and organisation types.

An air cabin crew student pointing towards emergency exit on a plane

Preparation for a Career in Hospitality & Tourism SF-CCHC1C-D(0000)000

Qualification
Level 1 Certificate
Type of study
Full Time, Vocational
Venue
South Downs Campus

A one-year course that is for you if you would like to explore the exciting aviation industry and the requirements to become Cabin Crew alongside, Food and beverage service skills. This course is a great introduction to the service industries within hospitality.

a woman sat at a reception desk in a busy lobby

Principles of Customer Service SP-CUSE2C-D(0000)000

Qualification
Level 2 Certificate
Type of study
Adult Learning, Part Time
Venue
South Downs Campus

This is an ideal programme for anyone looking to develop their understanding of the basics of Customer Service.

Principles of Customer Service HP-CUSE2C-D(0000)001

Qualification
Level 2 Certificate
Type of study
Adult Learning, Part Time
Venue
Havant Campus

This is an ideal programme for anyone looking to develop their understanding of the basics of Customer Service.

Principles of Customer Service HD-CUSE2C-D(0000)000

Qualification
Distance Learning Level 2 Certificate
Type of study
Adult Learning, Online Learning, Part Time
Venue
Online

This course is suitable for you if you are interested in customer service and if you are hoping for career progression or employment opportunities in the customer service industry.

waiter helping a customer decide what food to order in a restaurant

Principles of Customer Service HD-CUSE3C-D(0000)000

Qualification
Distance Learning Level 3 Certificate
Type of study
Adult Learning, Online Learning, Part Time
Venue
Online

This online course will develop and sharpen your practical skills, enabling you to deliver effective, high-quality customer service within a range of environments.

someone browsing through clothing on a rail in a store

Understanding Retail Operations HD-UROP2C-D(0000)000

Qualification
Distance Learning Level 2 Certificate
Type of study
Adult Learning, Online Learning, Part Time
Venue
Online

This qualification is designed for those new to or seeking employment in the retail industry and will cover all of the essential retail operations knowledge that you will need.

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Customer Service Courses

Business Enterprise & IT SF-BUIT1D-D(0000)000

Customer Service Practitioner Apprenticeship SA-CUSEL2-D(0000)000

Customer Service Specialist Apprenticeship SA-CUSEL3-D(0000)000

Preparation for a Career in Hospitality & Tourism SF-CCHC1C-D(0000)000

Principles of Customer Service SP-CUSE2C-D(0000)000

Principles of Customer Service HP-CUSE2C-D(0000)001

Principles of Customer Service HD-CUSE2C-D(0000)000

Principles of Customer Service HD-CUSE3C-D(0000)000

Understanding Retail Operations HD-UROP2C-D(0000)000

Need some help? Our advisors are here to help you

Customer Service Courses

Business Enterprise & IT SF-BUIT1D-D(0000)000

Customer Service Practitioner Apprenticeship SA-CUSEL2-D(0000)000

Customer Service Specialist Apprenticeship SA-CUSEL3-D(0000)000

Preparation for a Career in Hospitality & Tourism SF-CCHC1C-D(0000)000

Principles of Customer Service SP-CUSE2C-D(0000)000

Principles of Customer Service HP-CUSE2C-D(0000)001

Principles of Customer Service HD-CUSE2C-D(0000)000

Principles of Customer Service HD-CUSE3C-D(0000)000

Understanding Retail Operations HD-UROP2C-D(0000)000

Need some help? Our advisors are here to help you

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