The Business of Tourism

NCFE Level 2 Diploma

a woman standing in front of the Eiffel tower

Availability & Details

The Business of Tourism - Level 2 Diploma SF-TRTO2D-D(0000)000

South Downs Campus

Type of study

Academic Year 2021-22 (1 years)

Examination board

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How to apply

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The Travel and Tourism industry is one of the largest in the World. It has a diverse range of jobs to suit a wide range of people and skills. This qualification will allow you to investigate a range of areas within the industry. It will show you the business side of the industry so that you can achieve a long and successful career. The assignments that you complete will be challenging and require you to use a range of skills needed in all jobs in the industry. These include independence, resilience, hard work, presentation skills, public speaking, teamwork, problem solving, speaking and listening, research skills and many more. By the end of this course, you will find that your confidence has grown and you can complete tasks you never imagined you could. The World is your oyster!


Four GCSEs at grade 3 or above, including English Language and Mathematics.

The units you will cover include: 

  • Customer service in Travel and Tourism
  • The UK Travel and Tourism industry
  • Travel and Tourism Destinations
  • UK Purpose Built Visitor Attractions
  • Travel Agency Operations
  • Organising an Event
  • Introduction to Guided Tours
  • Career Planning for Travel and Tourism 


The staff who teach on this qualification are passionate about the industry and your success. They have all worked in the industry and have a range of stories to excite you about your future. We ensure that you are ready for the industry by pushing you out of your comfort zone throughout the year. Lessons will include both teacher and learner-led activities. HSDC offers a variety of learning and teaching approaches including lectures, tutorials, studios, workshops, presentations and group discussions. You will have access to the Learning Hub (library) and other online and digital resources through the HSDC student portal (MyHSDC).

Assessments include role plays, presentations, written assignments, map work and much more.

Uniform is mandatory for the course and you will be required to wear it to College at least twice a week. The uniform details will be given at Course enrolment and will cost approx £60. Also as part of the course we will visit a number of Travel and Tourism businesses to highlight the diversity of the industry. The cost across the year will be approx £150.

You can progress onto a number of courses including the BTEC Level 3 Travel and Tourism, Air Cabin Crew, apprenticeships or full time employment.

As part of the course you are required to complete work experience with one of the local industry providers. This is the perfect opportunity to put your knowledge into practice. 


I overcame a couple of barriers by working really hard to get the top grades. My experience was really good, with the course and the lecturers, the residentials and activities, together it was all really good. I had really great teaching support, I could always go to the lecturers and speak to them if I needed to.

David Stenning, Public Services student

My experience at the College was great, it’s very different to school, and I think it’s a good step to going to university. The support was amazing, I loved all of my teachers, they helped me through everything. The College is friendly and you will succeed.

Heidi Adamson Brattland, A Level student

My experience with the teaching and support was really well, as I’m dyslexic, they helped me a lot and I’ve achieved good grades, so I’m really pleased.

Thomas McCann, A Level student