Privacy and cookies

At Havant & South Downs College (HSDC) we care about how your personal information is used and shared, and we take your privacy seriously.

This privacy policy provides information on how HSDC collects, uses and processes your personal information. By using our accessing our website you acknowledge that you accept the practices and policies outlined in this privacy policy and relevant legislation.

We may occasionally update this policy to reflect legal or data processing developments. If we update our policy we will provide information on this page so that you can review any changes. Any significant different use of your data will be communicated to you and you will be able to choose whether you agree to the new use.

 

Types of data we collect from you

Website cookies
The Havant & South Downs College website places cookies, which are small data files, on your computer or handheld device. This is standard practice for all websites. A cookie is a small piece of information that a website can store on your web browser and later retrieve. A cookie cannot be read by any website other than the one that set up the cookie.

How we use cookies
Cookies are essential for helping us deliver a high quality website experience. The cookies we use are as follows:

Necessary cookies
These do not require consent and are vital to make our website work properly. This category of cookie may include those which allow our ‘apply now’ course buttons to function.

Performance cookies
These cookies help us identify and fix any problems with the website. They may also provide analytics on which pages are popular and collect information about browsing behaviour that we use to improve our website and the services we provide to you.

HSDC uses service provided by Google inc such as Google Analytics to collect standard internet log information and details of visitor behaviour patterns.  We do this to find out things such as the number of visitors to various parts of the site. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By using the Havant & South Downs College website you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Third party cookies
Havant & South Downs College sometimes embeds content from providers such as YouTube or Twitter. As a result, when you visit a page with content embedded from you may be presented with cookies from these websites. Havant & South Downs College does not control the dissemination of these cookies. Please check the relevant third party website for more information about these.   

How to control cookies
By using and browsing the HSDC website you consent to cookies being used in accordance with our policy.

When you first visit this website we ask for your consent to use cookies. You can choose not to accept cookies but please be aware that the services you request may not be available. If you delete your cookies or clear your cache you may be asked to give your consent again.

If you do not consent you must refrain from using this site, disable or block the cookies which are set by the HSDC website. If you wish to restrict or block the cookies which are set by the HSDC website you can do this through your browser settings. Please be aware that this may impact on the functionality of the HSDC website. Users of the most popular web browsers can install a browser add-on which prevents information being transferred to Google, see: http://tools.google.com/dlpage/gaoptout. For more information about cookies please visit www.allaboutcookies.org.

Information you provide us with
We receive and store information you knowingly provide us through forms on our website. We may collect personal information such as your name, email address and phone number. This data is stored in a CRM system provided by Akerolabs, you can view their policy here.


Mailing lists

We may send you marketing emails or contact you via phone if you have given us permission to do so. For example, if you have registered an interest in attending one of our Open Evening events we may send you details of the upcoming event dates. Also, we may receive information that you have opened or clicked a link within an email we have sent you. This gives us an indication of what you find interesting, and helps us make our communications better.

We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice.

If you do not want to receive marketing communications from us you can unsubscribe at any time using a link at the bottom of the email you receive, or email marketing@hsdc.ac.uk to be removed from our mailing lists.

 

Enquiry forms

There are a number of enquiry forms across our website. These messages and contact details you provide will be shared with relevant college staff members, enabling them to provide the information you have requested. This information may also be used to build an understanding of the information we need to provide to people on our website. Unless you have opted in to receive marketing communications the information submitted through enquiry forms will

Your Rights
You have a number of rights over your personal information, which are:

  • The right to make a complaint to the Information Commissioner’s Office (ICO) if you are unhappy about the way your personal data is being used – please refer to the ICO’s website for further information about this (https://ico.org.uk/);
  • The right to ask us what personal information about you we are holding and to have access to a copy of your personal information;
  • The right to ask us to correct any errors in your personal information;
  • The right, in certain circumstances such as where our use of your personal information is based on your consent and we have no other legal basis to use your personal information, to ask us to delete your personal information;
  • The right, in certain circumstances such as where we no longer need your personal information, to request that we restrict the use that we are making of your personal information;
  • The right, in certain circumstances, to ask us to review and explain our legitimate interests to you; and
  • The right, where our use of your personal information is carried out for the purposes of an agreement with us and is carried out by automated means, to ask us to provide you with a copy of your personal information in a structured, commonly-used, machine-readable format.

Changes to our privacy policy
We keep our privacy policy under regular review and will update it from time to time to make sure it remains up-to-date and accurate. This is due for review in May 2018, please keep checking back for updates. 

 

Need some help? Our advisors are here to help you

Contact us