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Introduction to Aviation, Tourism and Hospitality

Level 1/2 Certificate

An air cabin crew student pointing towards emergency exit on a plane

Availability & Details

Introduction to Hospitality Cabin Crew and Customer Service Industries - Level 1 Certificate SFY-CCHC1C/C01

Venue
South Downs Campus

Type of study
Vocational

Dates
(1 year)

Examination board
City & Guilds of London Institute

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How to apply

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Overview

A fantastic one-year comprehensive course that includes specific skills development within the airline and hospitality industries. You will learn, develop and practise skills required for employment within these exciting sectors.

You will have the opportunity to visit the industry and learn expert knowledge from guest speakers, complete work experience and gain two qualifications alongside Mathematics and English.

Four GCSEs at grade 2 or ideally grade 3 or above (at least one grade 3 in English or Mathematics).

Level 1 Certificate in Exploring the Aviation Industry will include the following topics:

  • The aviation industry
  • Aviation terminology
  • Airport location geography
  • Customer service in aviation
  • Teamwork in aviation
  • Preparation for entry to employment in the aviation industry

Level 2 NVQ Diploma in Food and Beverage Services will include the following topics:

  • Work effectively as part of a hospitality team
  • Health and safety
  • Table service
  • Prepare and serve drinks
  • Use specialised equipment
  • Prepare and clear
  • Maintain and deal with payments
  • Employment rights and responsibilities in the hospitality, leisure and travel and tourism sectors
  • Positive impressions

Level 2 Certificate in Travel & Tourism will include the following topics:

  • Customer Service in Travel and Tourism
  • The UK Travel and Tourism Industry
  • Travel and Tourism Destinations
  • Learn about Airports and Airlines

This course offers much more than traditional lessons in a classroom. At HSDC South Downs we pride ourselves on our fantastic learning resources and this includes our aircraft teaching space, the Aviation Suite and fully operational restaurant, 74 South, which is open to the public. You will complete a range of assessments within these environments. There is a uniform requirement which all students are required to adhere to for two days per week whilst in college.

Coursework, roleplay, short answer tests, practical and written assessments.

This course requires you to purchase a uniform and kit and we include trips to enhance your learning and experience of the industry. All of these costs will be explained at your college interview and if you are in receipt of financial assistance, you will be supported with these costs.

Following this course, you could go on to study Level 2 Air Cabin Crew and Ground Operations or Level 3 Supervision in Hospitality. You could also go on to employment within the industry or an Apprenticeship within the hospitality/airline industry.


My time at the college was definitely life changing, I have learnt a lot of new skills, and obviously it’s a completely new experience. The support was great, there was always people there to help and try make it as easy as they can for you. The college is really fantastic, it has helped me on the way to get to what I want to achieve within my career goals.

Erin Morgan, BTEC student

Everyone at the College was really helpful, and there’s lots of facilities, meaning it’s very easy to get your work done on time, and get good grades. The teaching and support was excellent, they were always on top of it, and made sure you got work done on time and you were challenged. Everyone is friendly and its really diverse, meaning you can get involved in lots of different things.

Conor Ward, BTEC student

My courses were all especially interesting, I thoroughly enjoyed all of them. All of my lecturers were extremely knowledgeable and I have learnt a lot from them.

Lottie Warren, A Level student