Customer Service Level 2 Certificate HD1-CUSE2C/C01
- Qualification
Level 2 Distance Learning Certificate
- Type of study
Online Learning
- Venue
Online
Level 2 Distance Learning Certificate
Online Learning
Online
Develop confidence and practical customer service skills through flexible online learning. Learn effective communication, handling customers professionally and delivering excellent service, supporting career progression, returning to work or improving performance across a wide range of industries.
Customer Service Practitioner Apprenticeship SAA-CUSEL2/P01
- Qualification
Level 2 Intermediate Apprenticeship Standard
- Type of study
Apprenticeships
- Venue
South Downs Campus
Level 2 Intermediate Apprenticeship Standard
Apprenticeships
South Downs Campus
This Level 2 Customer Service Practitioner Apprenticeship prepares you to deliver high-quality customer service across different settings. You’ll develop communication, problem-solving and product knowledge skills while supporting customers face-to-face, digitally and by phone.
Customer Service Specialist Apprenticeship SAA-CUSEL3/P01
- Qualification
Level 3 Advanced Apprenticeship Standard
- Type of study
Apprenticeships
- Venue
South Downs Campus
Level 3 Advanced Apprenticeship Standard
Apprenticeships
South Downs Campus
This Level 3 Customer Service Specialist Apprenticeship develops advanced customer service skills. You’ll handle complex enquiries and complaints, act as an escalation point, analyse customer data and support service improvements across a range of professional environments.
Marketing ALMP HF1-MARK3T/C01
- Qualification
A Level
- Type of study
Vocational
- Venue
Havant Campus
A Level
Vocational
Havant Campus
Marketing is a growing industry with an ever-changing landscape due to the growth in digital platforms. This course is mapped to the CIM Syllabus and it covers how to communicate with your customers, who they are, and how to reach them using a variety of channels alongside the basic principles of marketing.