Ordering your bus/train pass (without financial support)

STAGECOACH (the website will go live for online bus passes at the beginning of August 2022):

Go to the Stagecoach website.

Tickets for all students will be displayed. Please make sure you select the correct ticket for the campus you are studying at and the correct ticket for where you live. If you do not select the correct ticket, you may not be able to travel to College. See below for examples to help you.

Once ordered, the smartcard will be sent to the student’s address. Please note, that once the ticket is in the basket, Stagecoach may ask you for a discount code – you do NOT need to enter a discount code as the pass is already at a reduced cost for students.

Examples

Havant Area Student Ticket (South Downs Campus or Havant Campus): If you live in Havant, Bedhampton, West Leigh and Leigh Park you may select the Havant Student Ticket. The Havant Student ticket can be used in all of Havant (including Havant Campus) and as far as South Downs Campus (no further than this).

Waterlooville Area Student Ticket (Valid to South Downs Campus only): If you live in Waterlooville and are studying at South Downs Campus, you may select the Waterlooville ticket – this ticket can be used in all of Waterlooville (including Horndean and Clanfield) and as far as Havant Asda (no further than this and you cannot travel to Havant Campus on this ticket).

For students living in Waterlooville and studying at Havant Campus: If you live in Waterlooville and are studying at Havant Campus you cannot select the Waterlooville Ticket as this ticket will not allow you to travel to Havant Campus (the furthest you can travel is to Havant Asda). This is because Stagecoach class ‘Waterlooville’ and ‘Havant’ as two different bus zones, therefore the Waterlooville ticket can only be used Waterlooville. To arrive at Havant Campus, you must select the South Hants Student Ticket – see below.

South Hants Area Student Ticket (South Downs Campus or Havant Campus): If you live in Portsmouth, Southsea, Hayling Island, Waterlooville, Havant and before Emsworth Square, you may select the South Hants Student Ticket. This ticket can be used in all the above areas. This ticket will allow you to travel to both South Downs Campus and Havant Campus.

Gold Area Student Ticket (South Downs Campus or Havant Campus): If you live in Petersfield, Alton, Liss, Bordon, Chichester, Bognor or past Emsworth Square you may select the Gold Student Ticket. This ticket can be used in all of Hampshire, Surrey, West Sussex, Wiltshire, West Berkshire and Brighton. This ticket will allow you to travel to both South Downs Campus and Havant Campus. ‘Gold’ area students please also see the important notice below:

Important notice for ‘Gold’ area students – Stagecoach have taken the decision to significantly increase the price of their student ‘Gold’ ticket for Havant Campus and South Downs Campus over the last couple of years. This is a big escalation from the price set in 2020. The College is disappointed in this and has challenged this price increase, however, we have unfortunately not been successful in trying to persuade Stagecoach to reduce the cost.

In light of this, for any Havant Campus or South Downs Campus students affected by the increase in price for the Gold ticket, HSDC will try to help absorb some of this cost; if a termly or annual Gold pass is purchased from the Stagecoach website, we will give you £160 travel subsidy (as a one-off payment) after the February half term in 2023. To qualify for this payment, the student must still be enrolled on their full time course (excluding Higher Education courses) in their second term. If you decide to order a Gold pass (termly or annual), please ensure you select either the Havant or South Downs Campus when choosing which college/campus you are studying at on the Stagecoach website, otherwise your details may not come through to us. The College will contact eligible students nearer the time.

The new 2022/23 prices for Stagecoach HSDC tickets

If you have any queries or concerns about these prices, please contact Stagecoach Customer Services on 0345 121 0190 or you can email them: south.enquiries@stagecoachbus.com.

If you find that your Stagecoach smartcard does not work, please contact the smartcard helpline on 0345 810 1000.

First Bus mTickets is an App that allows you to buy and load bus tickets to your mobile phone. This means that you cannot lose your pass and you will no longer have to pay for replacements. If you lose or change your phone, just download the App to the new phone, log in to your account and simply press ‘refresh’ and your ticket is reloaded. An internet connection is not required when you are using the ticket, a data connection is only needed for the initial purchase.

All bus passes for HSDC can be downloaded on the First Bus mTicket app. It is important that you register for the mobile pass in the student’s name and the student’s college email address – please do not use a personal email address, otherwise your mTicket may not work. Your college email address is displayed within the initial Travel and Support email we sent in July.

How to download an mTicket (available to download from 17 August 2022):

• Download the First Bus mTicket App on the student’s phone
• Select the ‘mTickets’ option at the bottom of the screen
• Select ‘Buy your Ticket’ at the top of the screen (next to ‘Wallet’)
• Choose the area (Portsmouth/Gosport/Fareham/) – do NOT select ‘Hampshire’ as the area
• Once you have selected the area, select the Student mTicket option (at the bottom of the screen)
• Choose the appropriate HSDC ticket, either Hampshire or Waterlooville (see below guidance for which ticket you need to choose)
• Select ‘Go to Checkout’
• You will be asked to log in or create an account (remember to register in the student’s name, not a parent/carer, and register with your HSDC email address)
• Continue (without a code – the passes are already heavily discounted for students)
• Click ‘send me a link and checkout’ – you must sign in to your email inbox within 30 days and click the link provided by First Bus to confirm your student status
• Complete the purchase (the ticket will now be in your virtual ‘wallet’ on the app)
• Activate the ticket on the first day of use
• Scan your phone on the bus.

For full details on the First Bus website please click here.

If you have any questions, or you find that your mTicket does not work, please contact the First Bus mTicket helpline on 03300 947 577 or email: mticket-support@firstgroup.com.

Please make sure you select the correct ticket for the campus you are studying at and the correct ticket for where you live – see below for examples to help you:

There are two tickets to choose from – Waterlooville or the Hampshire (all zones) ticket

Waterlooville Ticket (and studying at South Downs Campus): This ticket can be used in: Waterlooville, Denmead, Hambledon, Clanfield, Horndean, Lovedean, Cowplain, Purbrook, Cosham and as far as Cosham Railway Station. This ticket will allow you to travel to South Downs Campus from these areas.

Waterlooville Ticket (and studying at Havant Campus): If you are studying at Havant Campus you can only choose the Waterlooville ticket if you live in Hambledon or Denmead. The only service you can use is the D1/654 bus service. The 654 service will travel to Havant Campus once in the morning and will travel back once in the afternoon. You can only travel as far as Havant Campus on the 654 service and no further into Havant. Students living in other areas of Waterlooville (excluding the Hambledon/Denmead area) and studying at Havant Campus should choose Stagecoach Bus Company (South Hants Student Ticket).

Hampshire All Zones (and studying at South Downs Campus): This ticket can be used in: Waterlooville, Denmead, Hambledon, Clanfield, Horndean, Lovedean, Cowplain, Purbrook, Cosham, Portsmouth, Southsea, Bishop’s Waltham, Swanmore, Waltham Chase, Shedfield, Wickham Square, Gosport, Fareham, Portchester, Paulsgrove, Titchfield, Whiteley, Warsash, Locks Heath, Hedge End, Southampton (except the motorway service). This ticket will allow you to travel to South Downs Campus.

Hampshire All Zones (and studying at Havant Campus): If you are studying at Havant Campus you may wish to purchase this ticket if you live in Hambledon/Denmead and use the D1/654 service, Gosport/Fareham/Portchester and use the SD5 service or Bishops Waltham/Wickham and use the SD4 service; these services will run once in the morning and once back in the afternoon. If using the 654, the SD5 or the SD4 bus services you may travel as far as Havant Campus but no further into Havant. Students living in other areas of Hampshire (excluding Hambledon, Denmead, Gosport, Fareham, Portchester, Bishops Waltham, Wickham) and studying at Havant Campus should choose Stagecoach bus company.

These instructions are correct at the time of publishing and are subject to change depending upon First Group or Stagecoach updating their travel routes, website or apps.

The Department of Transport has launched a new Railcard which will benefit 16 and 17-year olds. This Railcard, which costs £30 to buy, offers 50% discount on rail travel.

HSDC understands that some rail passes will still be cheaper if purchased through the College but we would advise those students (aged between 16-17) and their parent/carers to investigate the 16-17 Railcard scheme before purchasing a college train pass.

For further information on the 16-17 Railcard, please go to the 16-17 Railcard website.