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This course is suitable for you if you are interested in customer service and if you are hoping for career progression or employment opportunities in the customer service industry.
This online course will develop and sharpen your practical skills, enabling you to deliver effective, high-quality customer service within a range of environments.
This qualification aims to provide you with the vital knowledge needed to begin tackling dementia through understanding what it is and how to support those who are affected by it.
This course will provide you with extensive knowledge and understanding of end of life care. You will explore common questions and themes, as well as the range of possible approaches to end of life care.
This qualification aims to help you identify, develop and formally recognise your knowledge and skills surrounding the care of patients, friends and family during this sensitive and emotionally demanding time of life.
This qualification aims to give you knowledge and understanding to work with individuals with learning disabilities or difficulties. You will explore the principles of safeguarding and positive risk-taking and gain awareness of the autistic spectrum.
The purpose of this qualification is to provide you with knowledge of the scale and context of suicide within the United Kingdom, its associated stigma, the main risk factors and to increase your understanding that suicide is preventable.
This course is designed to raise awareness of a range of different disabilities including learning disabilities, physical disabilities, sensory loss, mental health wellbeing and Autism spectrum conditions.
Build the knowledge, understanding and skills needed in providing support roles in schools
Develop the skills you need for this rewarding career. This part-time course is ideal for those who wish to become skilled learning support staff working in schools.
This course will help to gain an understanding of Autism Spectrum Conditions (ASCs) and how they can affect people in a variety of ways.
Whether you are looking to progress your career, have a family member, friend or colleague with autism or would just like to increase your knowledge and help raise awareness, this qualification is perfect for you.
This is a new course for 2020, ideal for those with an interest in the mental health of children and young people.
This qualification is designed for anyone who would like to increase their knowledge and understanding of how to support the development and wellbeing of infants and children aged between 0 and 5 years old, that they support and care for.
This qualification is designed to provide you with a thorough understanding of mental health and the importance of mental wellbeing.
This qualification is for you if you are considering a career in the health sector. It would also benefit those working within the sector to support their progression.
This qualification aims to improve your understanding of nutrition and health, covering factors such as the principles of healthy eating and weight management, nutrition in the context of eating disorders and how to prepare food safely in a home environment.
This qualification aims to improve your understanding of nutrition and health, covering factors such as the principles of healthy eating and weight management, nutrition in the context of eating disorders and how to prepare food safely in a home environment.
This qualification is designed for those new to or seeking employment in the retail industry and will cover all of the essential retail operations knowledge that you will need.