Keeping You Informed

Parent/Carer Communication

We contact you via email and text message as much as possible. To update your contact details you can pick up a Change of Details Form from the Student Hub at any college.

MyHSDC App

Please download the MyHSDC App once you have received an email with your login details.
This is the place for you to track your young person’s progress, attendance and marks as well as communicate with us regarding absences.

More information on the app is available here.

How to Contact us?

To help us answer your query as quickly as possible, please contact the most appropriate member of staff below:

• Questions about lessons, coursework or progress/support: Please contact your young person’s Tutor or Head of Faculty.
• Attendance Concerns: If there are circumstances affecting your young person’s attendance, please email their Tutor or Student Progress Mentor (SPM). Please include the student’s full name and student ID number.
• Elevate Program Queries: These queries should be discussed directly between the student and their Tutor/SPM in the first instance.
• Emergencies: If you are on campus and there is an urgent situation that needs immediate attention, a Duty Manager will be called to assist. Alternatively please call Customer Services: 023 9387 9999

Please note that staff are available by appointment only, unless there is an emergency. Staff email addresses are in the following format: firstname.surname@hsdc.ac.uk

If you are unsure who you need to speak to, please use the Contact Us form to get in touch.